Communication is one of the most undervalued but nonetheless fundamental quality that a great Property Manager, and his/her management company must possess. Often, poor communication leads to a disgruntled ownership. We have prepared newsletters, resident handbooks and have recently partnered with a property management software company to provide the highest level of communication to our clients. Using all of these resources, our Managers utilize their genuine people skills to develop and maintain quality relationships with all residents in your community.
City Sites has observed that by taking great strides in providing clear and prompt communication to our clients, the sense of community at their properties is strengthened and the level of co-operation, understanding and cohesiveness between management, the board and residents are greatly improved.
The ongoing physical maintenance of property is one of the most visible signs of good management. It is our duty to ensure the efficient operation of our clients' mechanical equipment and the overall preservation of their properties.
Our Property Managers perform regular physical building inspections, provide written reports, implement preventative maintenance and supervise all ongoing projects at our clients’ properties. During this process, we provide our clients with the best possible information for them to make informed policy decisions. This includes any potential energy savings available from green building initiatives and other programs which may benefit the longevity of the property.
Upon receiving instructions from our clients, our Managers implement their decisions in an expeditious and efficient fashion.
The financial position of our clients’ assets are paramount to our combined success. We work diligently to establish financial security for our clients. All bank accounts operated by City Sites are opened in the name of the Corporation which we serve. Spending limits are also established.
City Sites does not sign cheques on behalf of our clients under any circumstances. Therefore, any payments made to suppliers or trades working for our clients must be approved by the Board of Directors and no payments to any trades are made without a minimum of two signatures from our client Boards.