Hospitality inspired condominium management

By taking great strides in providing clear and prompt communication to our clients, the sense of community at their properties is strengthened and the level of co-operation, understanding and cohesiveness between management, the board and residents are greatly improved.

We have prepared newsletters, resident handbooks and we are strategic partners with a property management software company to provide the highest level of communication to our clients. Using these resources, our Managers utilize their genuine people skills to develop and maintain quality relationships with all residents in your community.

The ongoing physical maintenance of property is one of the most visible signs of good management. It is our duty to ensure the efficient operation of our clients’ mechanical equipment and the overall preservation of their properties.

Our Property Managers perform regular physical building inspections, provide written reports, implement preventative maintenance and supervise all ongoing projects at our clients’ properties. During this process, we provide our clients with the best possible information for them to make informed policy decisions. This includes any potential energy savings available from green building initiatives and other programs which may benefit the longevity of the property.

We work diligently to establish financial security for our clients. All bank accounts operated by City Sites are opened in the name of the Corporation which we serve. Spending limits are also established. In addition to the receipt of monthly unaudited financial statements, City Sites provides a 90-day arrears guarantee and budget savings guarantee for new clients. Ask how you can benefit from these programs by contacting us and requesting a proposal.

City Sites Property Management Inc. is proud to be an ACMO 2000 Certified Company

The mission of the ACMO 2000 Certification Program is to equip condominium management firms to provide quality service by:

• developing a series of core operational standards and procedures;
• certifying those firms who meet the standards; and
• providing a structure for ongoing measurement of the firm’s performance.

Since ACMO 2000 Companies adhere to a series of core operational principles, condominium corporations expect to receive a higher level of service consistently provided to their communities. ACMO 2000 Companies undergo regular audits to ensure the systems they developed to receive certification are still in place.

In order to receive and maintain certification, management companies put systems into place which makes their operations more efficient and robust. By working for an ACMO 2000 Certified company, condominium property managers receive additional and enhanced business tools to serve their condominium clients. The certified firm is also under an obligation to provide continuing education for its managers.

There are only 50 companies in Canada which have achieved the ACMO 2000 Certification.