In our ongoing series on harassment in condos with Stratastic, we’ve had the privilege of gathering insights from industry experts, shedding light on this troubling trend and its impact within our condominium communities.
Drawing upon his extensive experience in the dynamics of property management, Nicholas Chirametli, President of City Sites Property Management Inc., offers valuable insights into the challenges faced by condo managers and property management companies in addressing harassment and incivility. It’s clear that the need for collective action and collaboration among stakeholders remains paramount in tackling these issues head-on.
Here, we’ll explore together to understand the complexities involved in creating and maintaining a safe and respectful environment for all residents.
Exploring Harassment: 3 Takeaways
Understanding the Scope of the Issue: Emphasizing the pervasive nature of incivility and harassment within the condominium community, underscoring the urgent need for change and increased protections for all stakeholders involved in condo management. This sheds light on the various forms that harassment can take, from abusive language directed at management to persistent and unreasonable demands for information from residents.
The Impact on Condo Managers: Property management companies are on the front lines of addressing on-site conflict and negative situations, often tasked with ensuring the safety and well-being of their employees. It highlights the personal impact of harassment on condo managers, recounting instances where managers have faced persistent harassment from residents or directors, leading to significant stress and discomfort in the workplace.
Addressing Workplace Challenges: With the condominium industry already grappling with staffing shortages and employee burnout, the added burden of harassment further exacerbates the challenges faced by property management companies. It’s important to protect employees' mental health and safety, even if it means considering termination of contracts in toxic environments.
“There have been many circumstances where managers have approached me requesting support, intervention or even a transfer to another property under management due to persistent harassment behaviours from an owner, group of owners and sometimes even certain Directors”, shares Nicholas Chirametli, President City Sites Property Management) for Stratastic Inc.
Our staff, and the communities that City Sites Property Management manages, can rest assure that we stand behind our commitment to zero-tolerance for harassment and violence.
Together, we can make a difference. City Sites remains committed to actively voicing our stance against harassment, and making an impact as an industry leader to this cause. Consider joining the cause and finding out more about safety in condos.
- Nicholas Chirametli, City Sites Property Management Inc.
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