News & Insights

Noise complaints are inevitable in condominium living. Discover the best practices that help managers resolve disputes fairly, consistently, and in line with CAT expectations.

Resident experience is no longer viewed as a hospitality issue in condominium management. Clear communication, timely responses, and consistent engagement now play an important role in governance, risk management, and the long-term success of condominium communities.

Technology is changing how condominium communities operate, but strong property management still depends on people. From AI-assisted administration to digital financial tools and resident communication platforms, innovation works best when it strengthens, rather than replaces, experienced property managers.

Communication is often the factor that determines whether a condominium operates smoothly or becomes overwhelmed by conflict. Here's why communication should be one of the first things boards evaluate when choosing a property management company.

Many condo boards understand that they need a property management company, but fewer understand the full scope of its responsibilities. Here's what Ontario condominium managers actually do and why it matters.

Communication, maintenance, and financial oversight are the three pillars that separate strong property management companies from the rest.

Before signing a management agreement, Ontario condo boards should ask these 10 questions to evaluate experience, communication, financial oversight, and long-term fit.